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Frequently Asked Questions

Last updated April 5, 2020

When will students be allowed back to campus?
In compliance with the governor's latest orders, LJA's Distance Learning will continue through April 30th, with acknowledgement that circumstances may require us to continue on through the end of the academic year. We continue to monitor the situation and will provide as much notice as possible to all families should we plan to resume on-campus instruction.

Will campus be open during shutdown?
Campus will be closed to students during this period and there will be no on site instruction, events, or programs until further notice. Essential staff, including security will have continued campus access provided there are no further restrictions implemented by the CDC or State of Hawaii dictating otherwise.

If someone from our LJA community tests positive for COVID-19, will we be notified?
Yes. If the school receives confirmation that a student, staff, faculty or family member has tested positive for COVID-19, the school will issue a letter of notification to our community.

I need to pick up my child’s personal belongings and/or learning materials. When can I come
The campus will be open daily from 8:30 am - 12:00 pm. Please coordinate in advance with your child's teacher or the Technology Department.

I need technical help to ready my child for distance learning. Who can I call?
Technology support can be requested anytime by emailing helpdesk@lejardinacademy.org or calling 808-261-0707 ext 1810. Please be sure to leave your name and contact information.

How can I Live Chat with someone for technical support?
Both the Parent Portal and the Distance Learning Website have a chat function if you need immediate live assistance from a LJA employee.

How do I access the Distance Learning website?
Click here for Distance Learning website. It can also be accessed through the Parent Portal.

What about events such as Artsfest? May Day? The Gala?
School sponsored events scheduled for April have been cancelled. Changes to any May events will be communicated via the LJA Weekly.

Is Summer School and Summer Fun still happening?
At this time registration and preparations for Summer School and Summer Fun are underway as planned. The school will continue to monitor the emerging situation and will announce any necessary changes to the schedule as appropriate. Please note that CDC travel and quarantine guidelines will apply to students attending Summer School and Summer Fun.

Are sports practices and games being cancelled?
Because LJA participates in a diverse array of sports coordinated by different organizations, the status of scheduled practices and games varies by situation:
Interscholastic League of Honolulu (ILH) - ILH has suspended all spring sporting programs effective Monday, March 16 until at least Monday, April 13, at which point IHL will reevaluate the situations.
Christian School Athletic League (CSAL) - CSAL Girls Basketball season has been cancelled to ensure the safety and well-being of our community.

Must families who travel during Spring Break self quarantine before returning to campus?
If you travel to or through Level 2 and Level 3 countries, you must notify the School prior to leaving and upon your return. We urge all families to adhere to the CDC’s self-quarantine recommendations, which as of 3/19/2020 require that individuals travelling to Level 2 and 3 countries self quarantine following their travels. This is a rapidly evolving situation and other countries and areas could be added to the Level 2 and Level 3 Travel Advisory list with little or no notice. As community transmission increases within the U.S., it is also possible that CDC will issue guidance regarding domestic travel. Everyone is strongly encouraged to regularly check the CDC website for the latest information.

What does Distance Learning look like?
On March 30, 2020, LJA enacted its Distance Learning Guide, a web-facilitated learning plan designed to provide continued access to the most essential knowledge, concepts and skills for your child through a flexible program of e-learning and experiences, including reading, journaling, observing, building, painting, and teaching others in the household. The Distance Learning website launched on March 27, 2020. We expect that all families will do their best to support their child(ren)’s continued learning using the resources available to the extent possible during these challenging times.

What precautions is LJA taking with respect to campus cleanliness and spread of germs?
During our Distance Learning period, our Blue Crew will continue to work diligently to thoroughly clean all classrooms, bathrooms and shared spaces through enhanced evening custodial protocols, particularly “high touch” areas.

Are we allowing visitors on campus?
Visitors are allowed on campus if they have not traveled out of the state, are asymptomatic, or have not been exposed to others with symptoms. Visitors traveling from Level 2 and 3 countries are required to adhere to the CDC’s recommendations, which as of 3/19/2020 mandates that self quarantine following their travels. International families and students engaged in the admissions process are required to have cleared international travel and screening requirements at the federal and state levels and do not pose an immediate threat to the health and safety of our community as determined by the School. This means that the School may require individuals to stay home for a period of time and/or present clearance from a healthcare professional before being allowed onto the school campus. Similarly, all international visitors to the school campus must contact the school for appointment and validate their travel and screening requirements before coming onto LJA premises.

What is the difference between the 2019 novel coronavirus and COVID-19?
A novel or new coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019, is not the same as the coronaviruses that commonly circulate among humans, like the common cold. On February 11, 2020 the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, first identified in Wuhan China. The new name of this disease is coronavirus disease 2019, abbreviated as COVID-19. In COVID-19, ‘CO’ stands for ‘corona,’ ‘VI’ for ‘virus,’ and ‘D’ for disease.

How can I get more information about COVID-19?
The Centers for Disease Control and Prevention (CDC) has published FAQs that are updated regularly: https://www.cdc.gov/coronavirus/2019-ncov/faq.html#basics. Also, the Hawaii Department of Health has a website dedicated to the disease in Hawaii (https://health.hawaii.gov/docd/advisories/novel-coronavirus-2019/) as well as FAQs that are published in English, Chinese, Japanese, Ilocano, Tagalog and Korean (https://health.hawaii.gov/docd/files/2020/01/2019_nCoV_FAQ.pdf_). Please visit these sites for more detailed and up-to-date information about COVID-19.